Example Policy:

50% is due at the time of booking and the balance is due 60 days prior to the contractual arrival date.  In the event that you need to cancel your rental more than 60 days prior to your arrival, we are happy to offer a credit to stay within a one-year period. This credit is subject to the availability of this same property and applicable for dates with the same nightly rental rate or less. Credit is only given if 100% of all applicable charges are made according to this first contract. If you cancel more than 60 days prior to your arrival and we are able to re-book the property, we will refund you the deposit minus a £000.00 processing fee plus all credit card and transfer fees. A credit or refund is not available for holiday period rentals. We recommend purchasing inexpensive travel insurance in case of last-minute cancellations. 

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Note: Example cancellation terms add your own policy here